Office closes. Pilotbell takes the line.
Calls forward to Pilotbell when nobody picks up by the third ring. Customers dial the same number as always.
AI front desk for plumbing & HVAC · English + Español
Pipes burstat 2:13 a.m.We pick up.
Pilotbell answers the calls your crew can’t get to: nights, weekends and the Monday rush. It sorts real emergencies from the rest, books the job on your calendar and texts back anyone who hung up. In English and Spanish, on the number you already have.
Demo line, open 24/7+1 (838) 834-9064
27%of calls to home service companies go unansweredInvoca
$900–2,500for one major HVAC repair. More than a month of Pilotbell.Housecall Pro
3–4contractors get the same Angi lead. The first to answer has the edge.NextPhone
Live call2:13 AM
Unknown caller
00:14
Pilotbell
Rivera Plumbing, after-hours line. I’m Rivera’s AI assistant. What’s going on?
Caller
Water’s coming through my kitchen ceiling. I think a pipe upstairs burst.
Emergency flagged
Water shut off
Tech connected
Tech texted
Answered by Pilotbell on ring 3Demo recreation
6:04 p.m. to 7:00 a.m.
One night on your line
Every call your crew sleeps through, handled the way you’d handle it yourself.
Water heater leaking in the garage.
A slow leak, no flooding. Pilotbell marks it urgent, not an emergency, books your first slot and confirms by text.
“¿Hablan español?” Sí.
Kitchen drain backing up. The whole call runs in Spanish. Your job notes arrive in English.
Hung up after two rings.
Within a minute they get a text: “Sorry we missed you. Reply here or call back, we answer 24/7.” They reply. Booked for 11:00 a.m.
Burst pipe. Water through the ceiling.
Pilotbell walks the caller to the main shut-off, then transfers the call to Marco, your on-call tech. He gets a text summary before he says hello.
“I think I smell gas.”
No judgment calls. Leave the house, then call 911 and the gas utility from outside. Your on-call tech gets an alert.
“How much to replace a toilet?”
Pilotbell never quotes a fixed price on the phone. It explains how you price the job and books an estimate visit.
You wake up to a full board.
Four jobs booked, one emergency handled, zero voicemails to call back.
7:00 a.m.
Wake up to booked jobs, not voicemails
Each morning, a text with what happened overnight. Each Monday, a report with calls answered, visits booked and the money at stake. You always see what Pilotbell did for you.
After-hours calls, example week
AnsweredBooked
10
20
MonTueWedThuFriSatSun
Overnight report
Rivera Plumbing · Tue, Jan 13 · 6:04 PM–7:00 AM
9Calls answered
4Visits booked
1Emergency transferred
$5.2kEst. job value
Today’s board
Dana K.Water heater leak, garage
ENBookedLuis M.Kitchen drain backing up
ESBookedPriya S.Toilet replacement estimate
ENEstimateTom B.Hung up, won back by text
ENBookedJen W.Burst pipe, sent to Marco
ENHandled
Pressure check
What do missed calls cost your shop?
Move the sliders to match your shop. The starting values are examples; the 27% miss rate comes from Invoca’s home-services data.
Revenue leak gauge0–$20k
$11,057Leaking every month
70Missed calls a month
25Jobs that go to someone else
Pilotbell costs less than one major repair a month.
House rules
Works like your best dispatcher. Knows what not to say.
On every call6
- Says it’s an AI in the first sentence
- Passes to a person whenever the caller asks
- Sends gas and danger calls to 911 and your on-call tech
- Books into Google Calendar, Jobber or Housecall Pro
- Texts back callers who hang up
- Answers in English or Spanish on the same number
Never5
- Quotes a fixed price
- Diagnoses over the phone
- Promises an arrival time you haven’t approved
- Pretends to be human
- Makes cold calls
How it works
Four steps. No software to learn.
Call our AI
Try to break it. Ask for a discount. Switch to Spanish halfway through.
Get a free missed-call audit
With your OK, we call your shop after hours and test your web form. You get a short report of what slipped through.
Try your own demo
We set up the AI with your company name, services, service area and hours. You call it before anyone else does.
Go live
Calls forward from the third ring. Your first report arrives the next morning.
Straight answers
Questions owners ask
Will callers know it’s an AI?
Yes. It says so in the first sentence. Anyone who asks for a person gets transferred or a callback.
How much does it cost?
One flat monthly fee, less than a single major repair. We give you your exact price after the free audit, based on your call volume.
I don’t use Jobber or any software. Does it still work?
Yes. Jobs land in your Google Calendar and you get a text for each one. There’s nothing new to learn.
Who decides what counts as an emergency?
You do. We set the rules together: active leaks, no heat in freezing weather, sewage backups. A gas smell always goes to 911 first.
Do I keep my phone number?
Yes. Your line forwards to Pilotbell only when nobody answers by the third ring.
Are calls recorded?
Every call starts with a recording notice, as many states require. We only use a call in our videos with your written permission, and we anonymize it.
Tonight
Someone’s pipe will burst tonight. Will they reach you?
Call the demo line and hear it for yourself. Or let us audit your after-hours calls for free.
US demo line · English & Spanish+1 (838) 834-9064